Return Policy
We want you to love every Synt fragrance. If something's not right, we're here to help.
1. Return Window
You may return any item within 14 days of delivery.
2. Eligible Items
Items must be unused, unopened, and in original packaging.
3. How to Return
Contact our support team via email or phone to initiate a return.
4. Refunds
Once we receive and inspect your return, we'll process your refund within 5–7 business days.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on opened fragrance bottles. Gift cards and promotional items are also non-returnable.
Damaged or Wrong Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We'll arrange a replacement or refund as quickly as possible.
Need help? We're just an email away. Reach out to us at syntperfumes@gmail.com or via our Contact Us page.